Hello, I have had my laptop for a couple of years. I have been using my fingerprint reader to log in to my laptop since I got it, so since then I forgot the password to my computer. Now all of a sudden my fingerprint reader stopped working, it doesn’t recognize any swipe that I make.

I have tried entering safe mode on the computer, but it is asking me to swipe my fingerprint or enter my password. Obviously I can’t do either, any ideas or suggestions to skip this?

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